FAQ

Available shipping destinations change based on global conditions and each country's import regulations.

• If your country is not available at checkout, please contact us via DM — shipping may still be possible.
• Our top priority is safe and reliable delivery. We exclude destinations when there is any concern about shipping safety.
• If you fully understand your country's import regulations and accept all associated shipping risks, we welcome you to reach out via DM.
• We are looking for buyers who value mutual trust and safe transactions.

All orders are shipped from Japan.

• Shipping fees vary depending on the destination country, shipping method, package weight, and package size.
• The exact shipping fee will be displayed at checkout before you complete your purchase.

• For most countries, import duties, taxes, VAT/GST, customs fees, and handling charges are the buyer's responsibility.
• These fees are charged by your country or the delivery company, not by our store.
• Please check your country's import rules before purchasing.

• In general, we do not collect or prepay import duties, VAT/GST, taxes, or customs fees on your behalf.
• The only exception is orders shipped to the United States, which are handled with DDP shipping.

• To comply with U.S. customs and tariff rules, orders shipped to the United States are sent by DDP shipping.
• Because of this, the shipping fee for U.S. orders is set higher than other regions.
• This fee includes customs duties, tariff-related costs, and customs processing fees.
• No additional fees will be required before delivery — shop with confidence without worrying about unexpected extra charges.

• Import duties, taxes, VAT/GST, customs fees, and handling charges are the buyer's responsibility.
• We do not collect or prepay these fees on your behalf.
• Please make sure you understand your country's import rules before purchasing.

• No refund will be issued if the package is returned due to unpaid import duties, taxes, customs fees, refusal to accept delivery, or failure to collect the package.
• By completing your purchase, you confirm that you have read, understood, and agreed to these terms.

• We try to show the condition of each item as accurately as possible.
• Multiple photos are uploaded so you can carefully check the item before purchasing.
• Our goal is to run an honest store where customers can shop with confidence.
• Please note that some small scratches or marks may not be visible in the photos.
• We inspect each item as carefully as possible, but minor details may occasionally be missed.
• Please review all photos carefully and assess the condition before purchasing.
• By completing your purchase, you confirm that you have reviewed the photos and accepted the condition of the item.

Due to the nature of our products, we generally do not accept returns or exchanges. However, please contact us if there is a significant issue with your order.